Privacy Policy
Last updated: 4 October 2026
The Parenting Compass respects your privacy and is committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how information may be collected, used, stored and disclosed when you visit The Parenting Compass website, contact us, subscribe to communications, or purchase one of our digital resources.
Information we may collect
Depending on how you interact with The Parenting Compass, we may collect information such as:
your name
email address
billing and transaction information
information you provide through contact forms or email correspondence
information relating to purchases or downloads
website usage and technical information, such as browser, device and general website activity
marketing preferences where you choose to subscribe to communications.
Please avoid providing sensitive personal or health information through general website contact forms unless it is specifically requested.
How we collect information
Information may be collected when you:
purchase a digital product
contact The Parenting Compass
complete a website form
subscribe to email communications
browse or interact with the website.
Some information may also be collected automatically through website technologies such as cookies and analytics tools.
How we use your information
We may use personal information to:
process and fulfil purchases
provide access to digital products
respond to enquiries
provide customer support
operate and improve the website and our resources
maintain appropriate business and transaction records
communicate with you where you have requested or consented to communication
meet legal, accounting or regulatory obligations.
We do not sell your personal information.
Payments
Payments made through The Parenting Compass website are processed using third-party payment services provided through Squarespace.
The Parenting Compass does not directly store your complete credit or debit card details. Payment information is handled by the relevant payment processor in accordance with its own privacy and security practices.
Website platform and service providers
The Parenting Compass website is hosted using Squarespace.
We may use trusted third-party providers to help operate the website, process payments, deliver digital products, manage email communications, analyse website activity or provide other business services.
These providers may process information as necessary to provide their services and may store or process information outside Australia.
Cookies and website analytics
The website may use cookies and similar technologies to help the website function, understand how visitors use the site, remember preferences and improve the visitor experience.
Your browser may allow you to restrict or disable cookies. Doing so may affect the functionality of some parts of the website.
Marketing communications
If you choose to subscribe to marketing or educational communications from The Parenting Compass, we may use your contact information to send those communications.
You can unsubscribe at any time using the unsubscribe option included in relevant emails.
Purchasing a product does not, by itself, mean that you have agreed to receive unrelated marketing communications.
Protecting your information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
Access and correction
You may contact The Parenting Compass if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate or out of date.
Privacy concerns
If you have a question or concern about how your personal information has been handled, please contact us. We will take reasonable steps to consider and respond to your concern.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to our website, business practices, services or legal obligations.
The current version will be published on this website with the date of the most recent update.
Contact
For privacy enquiries, please contact:
The Parenting Compass
Email: hello@theparentingcompass.com.au
Website: www.theparentingcompass.com.au